Technical Information: We strongly suggest that our customers have a broadband/DSL internet connection in order to enjoy our site. Our videos are in a Windows Media Format and play in a 320X240 window with audio. Each scene is broken down into multiple clips available in the Members Area. We are adding more clips to our that are 1024K(1MB) or 1500k(1.5MB), these clips can be enlarged and maintain good quality. There are a couple of ways we suggest that you view using Windows Media Player. Start playing a clip, then right click on the video image, in the pop up window, select video size,then deselect "Fit Video To Player On Resize", and also deselect "Fit Player To Video On Start", then select "100% or 150%. You can also click the bottom corner of the player and manually drag the player to enlarge the clip to the desired size, in order to do this, just select "Fit Video To Player on Resize". We suggest viewing the clips at about 150% or just above 100% for best results.

Hi-Res/Fullscreen Download Information: Each month we will make 2 of our scenes available as Hi-Res Fullscreen Downloads. Our Hi-Res Downloads will be a 1080X720 Windows Media File, the file will be about 1 Gig in file size. Members should expect it to take about 60 to 90 minutes for download. Download times can vary greatly depending on your connection speed. To download file, just right click on the Download Full Screen text link in the members area, then select Save Target As. Download Managers can also be helpful with large downloads. If you have any other technical questions, please feel free to contact us anytime.

Mobile Technical Information: Our mobile clips are designed to work with mobile devices that have Windows Mobile 5.0 and the Windows Media Player Mobile Version. If your mobile device has Windows Mobile and the Windows Media Player Mobile, you can then download our mobile clips directly to your phone or download with your computer and then transfer to your mobile device. If your mobile device is set up for 3GP or Real, you would have to convert our Windows Media Video Files before transfering to your mobile device. There are a number of mobile video converters available for free.

Cost: Access to our Members Area is only $24.95 per month. Currently, there are no recurring memberships with KissMe Girl. Our customers simply pay for 30 days access, and then they can decide after 30 days if they wish to pay again to see updated and new content.

DVD Information: Our site also makes our scenes available on DVD. You do not have to be a member of our site to order DVD's from our site. Our DVD's are manufactured as DVD-R. Please verify that your DVD player is compatible with DVD-R Media. DVD-R is a popular DVD format and most DVD players are now compatible with DVD-R. If you have any technical questions, please feel free to contact us through our customer service email. Each DVD volume contains two scenes, the scenes are shot in 16X9 widescreen format. All DVD's are NTSC format, we DO NOT sale PAL DVD's.

DVD Payment Options: MasterCard, Visa, American Express, PayPal. If you wish to pay via check or money order, please add your desired DVD's to the shopping cart and proceed as if you were going to check out. Print out the cart page that contains your selected DVD's and shipping address. Mail the printed page along with payment to GWE, P.O. Box 1425, Hermosa Beach, California 90254. Make checks and Money Orders payable to GreyWood Entertainment. All personal checks must clear our bank before orders are shipped.

DVD Shipping Info: DVD orders are shipped in a plain, discreet shipping box. The return address on the package will read as "GWE". For your privacy the package will contain no indication of it's contents. Orders are shipped via Priority Mail. Most orders will be shipped within 2-3 days depending on the order size. If your order is delayed, you will be notified via email about the delay. Priority Mail packages usually arrive within 3 business days after being shipped. Each individual DVD is packed in a small plastic DVD case without a cover.

DVD Return Policy: Defective DVD's will be replaced at no cost to customer, the defective DVD does not need to be returned. Returns will not be accepted if customer was expecting a PAL DVD.

Free DVD Policy: If you are a current member of our site when you place your DVD order, you qualify for one FREE DVD volume. It's our way of saying thanks to our members. After placing your order, just email us with your choice of a FREE DVD volume and we will add it to your order. Only one free volume per order.

Sharing Ideas: We absolutely enjoy getting feedback and ideas from our customers. Please fill free to email us with any of your ideas and feedback. We can be reached via email at customerservice@kissmegirl.com